Free Overnight Delivery*

Next business day delivery within NZ (non-rural) for orders placed before 2PM Mon-Fri

Hassle-free 365 Day Returns

Changed your mind? Return any unopened products for a hassle-free exchange/refund

LEGENDARY CUSTOMER SERVICE

We’re known for having the best customer service in the industry. 100% NZ owned & operated.

Customer Service

Delivery 6 articles

Delivery Costs & Times

International Delivery Costs & Times

Order Dispatch Times

My Order Hasn't Arrived

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Payment 10 articles

Accepted Credit Cards

I failed the Laybuy credit check

I'm having a problem using Laybuy

Online Payment Security

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Returns & Refunds 2 articles

365 Day Return Policy

The Beauty Lounge 2 articles

Online Shopping 3 articles

How to apply a coupon code

Security & Privacy

LiLash 10 articles

Can I go swimming after applying LiLash?

Can I still wear mascara while using LiLash?

Can I use LiLash with Eyelash Extensions?

Can I use LiLash while pregnant?

What happens if I stop using LiLash?

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RevitaLash 10 articles

Can children use RevitaLash?

Can men use RevitaLash?

Can I use RevitaLash on my eyebrows?

Can I use RevitaLash while pregnant or nursing?

Can I use Revitalash while undergoing - or after - chemotherapy treatment?

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Alya Skin 5 articles

What are the benefits of Pink Clay?

How long till I notice results?

Is your product vegan and animal cruelty free?

Is this safe for sensitive skin?

olaplex 2 articles

What Is Olaplex and How Does it Work?

What Will Happen If I Use Olaplex A Few Times On Compromised Hair And Then Stop?

Happy Customers