BEAUTY LOUNGE SERVICE REVIEWS
Read what our customers are saying about their online shopping experience with The Beauty Lounge
Read More Service ReviewsEx service & packaging.Recommend to all 👍
- Ronald Hollands, 15 October 2026
Excellent service, Thank you
- Shino, 7 October 2026
Always order my shampoo and conditioner from here!
- Glo, 7 October 2026
First time customer at The Beauty Lounge! I was impressed by the free shipping and the fast overnight delivery. My item arrived promptly the following day. I ordered RefectoCil No.3 Natural Brown Tint 15ml and RefectoCil Oxidant Cream 3% 100ml. I am very impressed by the quality of the product and the results from using aftr one application. Easy to follow instructions. I will be a returning customer.
- sarah, 2 October 2026
Love their leave-in conditioner. Fast dispatch & delivery. Highly recommend The Beauty Lounge 🤩
- Shirley, 28 September 2026
Wonderful store! Erica is extremely helpful and genuinely goes out of her way to sort out any delays or issues. The item arrived exactly as described, and the whole experience was excellent. I honestly can’t recommend them enough!
- Rabia Bowen, 21 September 2026
Excellent service and appreciate the email updates on my order progress
- Ford, 17 September 2026
Love the Chi blow out spray. Quick delivery
- Barbara, 17 September 2026
Love the Chi blow our spray
- Barbara, 17 September 2026
Absolutely amazing service, ordered yesterday and was here today, fantastic. I will be ordering again. Thank you
- Sharyn Mudgway, 15 September 2026




Product Purchased: esmi The Uncomplicated Cleanser 100ml | Verified Purchase
After doing my research and finding where in NZ Esmi Skincare products are being sold ( especially with majority of the brands products ) i found TBL. It was my first time buying from TBL and my experience from the customer service, ordering process, to the delivery was amazing. I sent several emails asking endless Q’s and the team was so helpful, patient and very reassuring. I ordered on a Wednesday AFTER 2pm ( which I was told my order will only get processed on Thursday since I ordered after 2pm, which was no problem at all! ) and my order reached me early on Friday morning.
I will most definitely be buying from TBL since I’ve found skincare products that work for me! I just hope they don’t ever stop stocking Esmi as it’s easy access for this kiwi! 🙂