BEAUTY LOUNGE SERVICE REVIEWS
Read what our customers are saying about their online shopping experience with The Beauty Lounge
Read More Service ReviewsExcellent product, great service, prompt delivery.
- Jennifer, 12 July 2026
Excellent communication and extremely quick postage. I received my order within a week and that included redirection to my post office box. Order arrived unscathed - great first experience. Will order from the Beauty Lounge again.
- Jo Sexton, 2 July 2026
thank you so much all went well
- L McA lpine, 2 July 2026
Wonderful fast efficient service!!
- Shirley, 2 July 2026
Great service. Prompt and its so nice to have that little personal touch with the emails 🙂
- Davina Fluin, 2 July 2026
Great products & fast service.
- Lisa M, 1 July 2026
Amazing service!
- Sandi Benson, 26 June 2026
Great service product arrived within 2 days Rural and love the product keep up the good work peeps
- Gemma, 24 June 2026
Great customer service and communication, my ordered products were delivered very promptly!!! I’ll definitely keep ordering with you 😊
- Sara, 20 June 2026
Fabulous prompt service and the eyelash/ brow dye is a great product thank you
- Gigi, 18 June 2026




Product Purchased: esmi The Uncomplicated Cleanser 100ml | Verified Purchase
After doing my research and finding where in NZ Esmi Skincare products are being sold ( especially with majority of the brands products ) i found TBL. It was my first time buying from TBL and my experience from the customer service, ordering process, to the delivery was amazing. I sent several emails asking endless Q’s and the team was so helpful, patient and very reassuring. I ordered on a Wednesday AFTER 2pm ( which I was told my order will only get processed on Thursday since I ordered after 2pm, which was no problem at all! ) and my order reached me early on Friday morning.
I will most definitely be buying from TBL since I’ve found skincare products that work for me! I just hope they don’t ever stop stocking Esmi as it’s easy access for this kiwi! 🙂