BEAUTY LOUNGE SERVICE REVIEWS
Read what our customers are saying about their online shopping experience with The Beauty Lounge
Read More Service Reviewsgreat service. Kept me informed of when my order was arriving and was delivered well intime
- Pauline Jarvis, 13 May 2026
The next business delivery is fabulous! I can't go for long without my mascara.
- Inger, 29 April 2026
Quick as a flash my delivery arrived, free delivery, correct product and easy to navigate website 🙂
- Penelope Bebb, 28 April 2026
Delivered on time and left in safe place
- Patricia Blair, 14 April 2026
Jojoba lip barm
- Krishan, 14 March 2026
Thank you Beauty Lounge for my order, which was initially held up but a reply to my concern of non delivery, from Erica was much appreciated!!
- Anne Donald, 11 March 2026
The usual great service 🥰
- Betty, 7 March 2026
Wow what a great service, great price (the best) and fast free delivery. I'll be back.
- Kaye Duncan, 4 March 2026
Great service. Extremely quick and great follow-up!
- Annie Freeman, 26 February 2026
Great communication via emails. Easy tracking process to follow. Quick delivery too.
- Lynda Keighley, 23 February 2026




Product Purchased: esmi The Uncomplicated Cleanser 100ml | Verified Purchase
After doing my research and finding where in NZ Esmi Skincare products are being sold ( especially with majority of the brands products ) i found TBL. It was my first time buying from TBL and my experience from the customer service, ordering process, to the delivery was amazing. I sent several emails asking endless Q’s and the team was so helpful, patient and very reassuring. I ordered on a Wednesday AFTER 2pm ( which I was told my order will only get processed on Thursday since I ordered after 2pm, which was no problem at all! ) and my order reached me early on Friday morning.
I will most definitely be buying from TBL since I’ve found skincare products that work for me! I just hope they don’t ever stop stocking Esmi as it’s easy access for this kiwi! 🙂