BEAUTY LOUNGE SERVICE REVIEWS
Read what our customers are saying about their online shopping experience with The Beauty Lounge
Read More Service ReviewsDelivered on time and left in safe place
- Patricia Blair, 14 April 2026
Jojoba lip barm
- Krishan, 14 March 2026
Thank you Beauty Lounge for my order, which was initially held up but a reply to my concern of non delivery, from Erica was much appreciated!!
- Anne Donald, 11 March 2026
The usual great service 🥰
- Betty, 7 March 2026
Wow what a great service, great price (the best) and fast free delivery. I'll be back.
- Kaye Duncan, 4 March 2026
Great service. Extremely quick and great follow-up!
- Annie Freeman, 26 February 2026
Great communication via emails. Easy tracking process to follow. Quick delivery too.
- Lynda Keighley, 23 February 2026
Fast shipping and great communication
- Lj, 18 February 2026
Great site, fast delivery and email checking that you got your delivery. Super service 🙌
- Robyn, 2 February 2026
Purchased a few times from B.L. Great service, arrived super quick and tracking details easy to retrieve. My Hairdresser doesnt deliver to NZ so super happy you stock and ship fast. Thank you 🙏🏽
- Holly Sisson, 29 January 2026


Product Purchased: The Beauty Lounge | Verified Purchase
I’ve been ordering for a while now through The Beauty Lounge. Absolutely wonderful customer service, genuine products and reasonable prices. I recently messed up and order and Erica helped me fix it up quickly and sort the issue and she was lovely about it (seeing I would have made extra work for the team).
A business to be trusted!
Product Purchased: The Beauty Lounge | Verified Purchase
Great products, fast service, friendly and efficient. Delighted with my shopping experience at The Beauty Lounge.
Product Purchased: The Beauty Lounge | Verified Purchase
Ordered from Beauty Lounge for first time to buy Avante mascara which I could not get in the shops. My daughter recommends it for smudge proof Mascara. Service and delivery very prompt, will order again next time.
Product Purchased: The Beauty Lounge | Verified Purchase
Amazing service 😊 I accidentally ordered Lash Friday Brow serum instead of Lash Serum. Emailed & no issues at all sending it back for correct one. Amazing to deal with. Just started the Lash Serum the other day
Product Purchased: The Beauty Lounge | Verified Purchase
Outstanding Service.
Ordered late Thursday evening so was not expecting parcel till Monday. Courier arrived Saturday morning.
That’s super fast. Would definitely use Beauty Lounge again.
Product Purchased: The Beauty Lounge | Verified Purchase
Excellent service as always
Product Purchased: The Beauty Lounge | Verified Purchase
Very easy to order. Quick to confirm and delivery was overnight. I will be ordering from beauty lounge again, than you.
Product Purchased: The Beauty Lounge | Verified Purchase
Excellent service very happy
Product Purchased: The Beauty Lounge | Verified Purchase
Great range or products, excellent pricing and shipping is FREE and fast. Love it, loyal returning customer for great products and service
Product Purchased: The Beauty Lounge | Verified Purchase
Excellent service. Quick and seamless