BEAUTY LOUNGE SERVICE REVIEWS
Read what our customers are saying about their online shopping experience with The Beauty Lounge
Read More Service ReviewsEx service & packaging.Recommend to all 👍
- Ronald Hollands, 15 October 2026
Excellent service, Thank you
- Shino, 7 October 2026
Always order my shampoo and conditioner from here!
- Glo, 7 October 2026
First time customer at The Beauty Lounge! I was impressed by the free shipping and the fast overnight delivery. My item arrived promptly the following day. I ordered RefectoCil No.3 Natural Brown Tint 15ml and RefectoCil Oxidant Cream 3% 100ml. I am very impressed by the quality of the product and the results from using aftr one application. Easy to follow instructions. I will be a returning customer.
- sarah, 2 October 2026
Love their leave-in conditioner. Fast dispatch & delivery. Highly recommend The Beauty Lounge 🤩
- Shirley, 28 September 2026
Wonderful store! Erica is extremely helpful and genuinely goes out of her way to sort out any delays or issues. The item arrived exactly as described, and the whole experience was excellent. I honestly can’t recommend them enough!
- Rabia Bowen, 21 September 2026
Excellent service and appreciate the email updates on my order progress
- Ford, 17 September 2026
Love the Chi blow out spray. Quick delivery
- Barbara, 17 September 2026
Love the Chi blow our spray
- Barbara, 17 September 2026
Absolutely amazing service, ordered yesterday and was here today, fantastic. I will be ordering again. Thank you
- Sharyn Mudgway, 15 September 2026


Product Purchased: The Beauty Lounge | Verified Purchase
Fabulous product have used before. Excellent service. Would not hesitate to recommend to others.
Product Purchased: The Beauty Lounge | Verified Purchase
So fast to arrive. Cheapest option online and friendly great advice received. Thanks heaps. Can’t wait to start using my product!!
Product Purchased: The Beauty Lounge | Verified Purchase
Thank you for a fantastic service in New Zealand. My products arrived by 10.30am the next day after I ordered about 1pm the day before. Very happy and will use you again. Reading the above reviews, I am just wondering why I didnt get a re-order discount voucher, maybe you have to spend more than I did, just wondering. ?
Product Purchased: The Beauty Lounge | Verified Purchase
Hi Karen – thanks for your review. Re-order discounts aren’t available for all products sorry as it depends on margins.
Product Purchased: The Beauty Lounge | Verified Purchase
Great customer service.
Product Purchased: The Beauty Lounge | Verified Purchase
The best service via an online ordering site. Clearly they care about there customers!! Great service and communication throughout the process and the initial expectations were fully met. Awesome product as well. I’ll be back.
Product Purchased: The Beauty Lounge | Verified Purchase
I regularly order product from the beauty lounge and always find their service fast, reliable and efficient
Product Purchased: The Beauty Lounge | Verified Purchase
Quick efficient ordering with great communication at every step, a startup discount AND a re-order discount! I’ll be back 🙂
Product Purchased: The Beauty Lounge | Verified Purchase
Fabulous service and great prices! Thanks so much 🙂
Product Purchased: The Beauty Lounge | Verified Purchase
Great service will order again
Product Purchased: The Beauty Lounge | Verified Purchase
Awesome service, it arrived the very next morning after I ordered it – can’t fault it, it really couldn’t be easier