BEAUTY LOUNGE SERVICE REVIEWS
Read what our customers are saying about their online shopping experience with The Beauty Lounge
Read More Service ReviewsVery impressed. My order was dealt with promptly, notifications received and my product received in good order.
- Ann, 3 November 2026
Always fast. Always correct. Always there when I need to reorder. I've been ordering for years now.
- Alana, 20 October 2026
Ex service & packaging.Recommend to all 👍
- Ronald Hollands, 15 October 2026
Excellent service, Thank you
- Shino, 7 October 2026
Always order my shampoo and conditioner from here!
- Glo, 7 October 2026
First time customer at The Beauty Lounge! I was impressed by the free shipping and the fast overnight delivery. My item arrived promptly the following day. I ordered RefectoCil No.3 Natural Brown Tint 15ml and RefectoCil Oxidant Cream 3% 100ml. I am very impressed by the quality of the product and the results from using aftr one application. Easy to follow instructions. I will be a returning customer.
- sarah, 2 October 2026
Love their leave-in conditioner. Fast dispatch & delivery. Highly recommend The Beauty Lounge 🤩
- Shirley, 28 September 2026
Wonderful store! Erica is extremely helpful and genuinely goes out of her way to sort out any delays or issues. The item arrived exactly as described, and the whole experience was excellent. I honestly can’t recommend them enough!
- Rabia Bowen, 21 September 2026
Excellent service and appreciate the email updates on my order progress
- Ford, 17 September 2026
Love the Chi blow out spray. Quick delivery
- Barbara, 17 September 2026


Product Purchased: The Beauty Lounge | Verified Purchase
Amazing service and fast delivery, emailed once my item had arrived to check that I received it. Cant wait to try my new product. Will definitely be buying from the beauty lounge again 😀
Product Purchased: The Beauty Lounge | Verified Purchase
So great! First time buying… and would buy again! Awesome customer service! – Very fast delivery!
Product Purchased: The Beauty Lounge | Verified Purchase
I have been buying regularly from TBL for around four years now and have never had anything but outstanding customer service (and I don’t give out customer service accolades lightly). Thanks, The Beauty Lounge!
Product Purchased: The Beauty Lounge | Verified Purchase
I bought a lash serum that was very reasonably priced compared to other places I had looked at. The product was shipped right away and arrived so quickly! I received regular updates from the website on the status of my purchase. Pleasure to deal with and will definitely shop here again.
Product Purchased: The Beauty Lounge | Verified Purchase
Excellent service and fast delivery, will definitely buy from them again ?
Product Purchased: The Beauty Lounge | Verified Purchase
It’s a pleasure to deal with an on line company that obviously values its customers. Tracking its products to its customers and communicating their delivery is outstanding. Will definitely order again.
Product Purchased: The Beauty Lounge | Verified Purchase
Amazing all round, x
Product Purchased: The Beauty Lounge | Verified Purchase
Easy to order, reasonable prices, prompt delivery. Excellent service, I shall be a return customer.
Product Purchased: The Beauty Lounge | Verified Purchase
Excellent service arrived so quickly can’t wait for the results
Product Purchased: The Beauty Lounge | Verified Purchase
Excellent service. Prompt delivery. Highly recommended.
Jenny (Auckland).