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BEAUTY LOUNGE SERVICE REVIEWS
Read what our customers are saying about their online shopping experience with The Beauty Lounge
Read More Service ReviewsThank you for your prompt reply to my request. Parcel delivered to my home in Invercargill within 24 hours of ordering.A great service.
- Bev Martin, 3 June 2026
Great and easy service!
- Sarah, 2 June 2026
Thanks for delivery fast and very efficient will order again
- Lyn Jeffrey, 1 June 2026
Excellent customer service, and always receive a prompt reply if you need to make an enquiry.. Fantastic array of products
- Jan, 28 May 2026
Easy purchase, great to have shipping included. Item arrived promptly. Will use this site again.
- Deb, 27 May 2026
Fast service and had parcel delivery updates along the way too; thank you Free shipping was so awesome as well 🤩
- Erika, 25 May 2026
Cannot fault their service. Delivery came earlier than expected and I love that they keep me informed throughout the process.
- Pam, 23 May 2026
great service. Kept me informed of when my order was arriving and was delivered well intime
- Pauline Jarvis, 13 May 2026
The next business delivery is fabulous! I can't go for long without my mascara.
- Inger, 29 April 2026
Quick as a flash my delivery arrived, free delivery, correct product and easy to navigate website 🙂
- Penelope Bebb, 28 April 2026
Product Purchased: The Beauty Lounge | Verified Purchase
Super quick delivery and great communication. I’ve used LiLash before and wanted to continue with the amazing results you get with using LiLash.
Product Purchased: The Beauty Lounge | Verified Purchase
There is always a bit of trepidation when you are buying for the first time from an online retailer, whether they are a genuine retailer to whether they are selling genuine products. The Beauty Lounge is a proper genuine website, selling genuine products ( I purchased the Nioxin no.3, fLash & Blinc brow). The customer service from the time of order to delivery is simply outstanding!!! I received about 3-4 emails to update me on my order and to tell me that they will be coming in 2 packages with tracking numbers and an email to say they have been delivered to my door. The service is also superfast, you are not left wondering and waiting ‘is someone out there?’, ‘my credit card is charged and there is no communication?’, etc, etc. You know what I mean. I will write more reviews about the individual products once I have used them. At the meantime, you can safely purchase from them, you are in very good hands!
Product Purchased: The Beauty Lounge | Verified Purchase
Quick delivery and good follow up should you have any problems.
Product Purchased: The Beauty Lounge | Verified Purchase
Great service and love the product
Product Purchased: The Beauty Lounge | Verified Purchase
Always the fastest most reliable shipping and products are amazing too!!
Product Purchased: The Beauty Lounge | Verified Purchase
Very prompt
Product Purchased: The Beauty Lounge | Verified Purchase
Amazing service thank you so much 🙂
Product Purchased: The Beauty Lounge | Verified Purchase
So quick! Great service and delivery
Product Purchased: The Beauty Lounge | Verified Purchase
The absolute best customer service ever! I got my products cheaper (& with extra discount) plus shipping to Australia was super quick! I was also sent emails throughout the whole process with helpful hints and support. Couldn’t fault, only wish I could give more stars ??
Product Purchased: The Beauty Lounge | Verified Purchase
Fabulous product have used before. Excellent service. Would not hesitate to recommend to others.