The Beauty Lounge

4685 customers have reviewed The Beauty Lounge

1. Margaux from United States (US) – May 11, 2017

   Product Purchased: The Beauty Lounge | Verified Purchase

   Great website, easy to order and fast delivery

2. Gae from United States (US) – May 11, 2017

   Product Purchased: The Beauty Lounge | Verified Purchase

   Excellent communication and service, much appreciated

3. Gabby from United States (US) – May 10, 2017

   Product Purchased: The Beauty Lounge | Verified Purchase

   Very easy to order and fast shipping time! Can’t wait to try the product x

4. Sandy P from United States (US) – May 10, 2017

   Product Purchased: The Beauty Lounge | Verified Purchase

   Great service, and super quick delivery. The email to say it had been delivered was excellent. Thanks.

5. Michelle from United States (US) – May 10, 2017

   Product Purchased: The Beauty Lounge | Verified Purchase

   A birthday surprise that certainly didn’t arrive on time. I ordered my products for my husband’s birthday. A last minute impulse buy. The overnight delivery service was what hooked me. I specifically checked the box saying I didn’t need a signature as I knew I would t be home to sign and I wanted the present in time for his birthday. The tracking said it had arrived at the depot that evening before 6pm in Auckland, then that’s all it said, for days. I placed the order on a Wednesday and it didn’t come Thursday, Friday or Saturday. Then finally we get a card in the front door on the Monday or Tuesday requiring a signature. I was embarrassed and very disappointed . Not sure if I didn’t place the order at the appropriate time for overnight delivery, but it also didn’t need a signature.

   • The Beauty Lounge from United States (US) – May 10, 2017

     Product Purchased: The Beauty Lounge | Verified Purchase

     Hi Michelle,

     Thanks for your feedback and sorry to hear about the late delivery of your parcel.

     You ordered on 26 April and we dispatched it the same day on an overnight delivery service with no signature required. While we’ve done everything within our power to get your parcel to you on time, unfortunately CourierPost have let us both down by not delivering on time and for some reason requiring a signature even though we never paid them for that service which costs extra.

     Had you contacted us when it was clear your order was not going to turn up on the day you expected we could have chased CourierPost up and ensured a quick solution. Unfortunately this review is the first we heard of the issue.

6. kelly from United States (US) – May 10, 2017

   Product Purchased: The Beauty Lounge | Verified Purchase

   Great service，will come back soonest

7. ali1 from United States (US) – May 10, 2017

   Product Purchased: The Beauty Lounge | Verified Purchase

   Fast and efficient service , Thanks

8. Katrina from United States (US) – May 9, 2017

   Product Purchased: The Beauty Lounge | Verified Purchase

   Super fast delievry! Can’t wait to try ?

9. Patricia from United States (US) – May 9, 2017

   Product Purchased: The Beauty Lounge | Verified Purchase

   Happy returning customer from Aus.

10. Margaret Allen from United States (US) – May 9, 2017

    Product Purchased: The Beauty Lounge | Verified Purchase

    Wow ordered Sunday arrived today. Wonderful service!!!