• Free Overnight Delivery*

    Next business day delivery within NZ (non-rural) for orders placed before 2PM Mon-Fri

  • Hassle-free 365 Day Returns

    Changed your mind? Return any unopened products for a hassle-free exchange/refund

  • LEGENDARY CUSTOMER SERVICE

    We’re known for having the best customer service in the industry. 100% NZ owned & operated.

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    The Beauty Lounge

    4.9436499466382 out of 5 based on 4685 customer ratings
    (4685 customer reviews)

    From an easy to use website, to great products, fast delivery and clear communication throughout the entire shopping process, we strive to provide our customers with the absolute best online shopping experience.

    We'd love to hear what you thought of shopping with us. Please leave a short review and rating out of 5 below :-).

    BEAUTY LOUNGE SERVICE REVIEWS

    Read what our customers are saying about their online shopping experience with The Beauty Lounge

    Read More Service Reviews

    Very impressed. My order was dealt with promptly, notifications received and my product received in good order.
    - Ann, 3 November 2026

    Always fast. Always correct. Always there when I need to reorder. I've been ordering for years now.
    - Alana, 20 October 2026

    Ex service & packaging.Recommend to all 👍
    - Ronald Hollands, 15 October 2026

    Excellent service, Thank you
    - Shino, 7 October 2026

    Always order my shampoo and conditioner from here!
    - Glo, 7 October 2026

    First time customer at The Beauty Lounge! I was impressed by the free shipping and the fast overnight delivery. My item arrived promptly the following day. I ordered RefectoCil No.3 Natural Brown Tint 15ml and RefectoCil Oxidant Cream 3% 100ml. I am very impressed by the quality of the product and the results from using aftr one application. Easy to follow instructions. I will be a returning customer.
    - sarah, 2 October 2026

    Love their leave-in conditioner. Fast dispatch & delivery. Highly recommend The Beauty Lounge 🤩
    - Shirley, 28 September 2026

    Wonderful store! Erica is extremely helpful and genuinely goes out of her way to sort out any delays or issues. The item arrived exactly as described, and the whole experience was excellent. I honestly can’t recommend them enough!
    - Rabia Bowen, 21 September 2026

    Excellent service and appreciate the email updates on my order progress
    - Ford, 17 September 2026

    Love the Chi blow out spray. Quick delivery
    - Barbara, 17 September 2026