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BEAUTY LOUNGE SERVICE REVIEWS
Read what our customers are saying about their online shopping experience with The Beauty Lounge
Read More Service ReviewsExcellent service, received now
- Christine Baird, 25 August 2026
Another easy & super quick order placed and received - highly recommend the process, the service and the products!
- Malcolm Carson, 23 August 2026
Superb - service and delivery.
- Ellen, 13 August 2026
Super fast next day delivery. Very happy with the service and product
- Christine Clague, 7 August 2026
Super fast and pleased with delivery . I know the product and it’s always good!
- Gerda, 31 July 2026
Very good eyebrow tint, I’ve been using it for couple of years!
- Magdalena, 31 July 2026
Great price, easy to use website, fast delivery.
- Julia, 30 July 2026
Nothing was a problem , changed email when requested and amended delivery date
- Jacqui Kelly, 30 July 2026
I am a regular customer. I always compare prices, and always come back. Excellent products, prices, and fast and reliable delivery. I will be back again.
- Crystal, 29 July 2026
Excellent product, great service, prompt delivery.
- Jennifer, 12 July 2026
Product Purchased: The Beauty Lounge | Verified Purchase
Quick, easy, and efficient. Took customer service to the next level by sending an email to confirm delivery and check that it had arrived.
Product Purchased: The Beauty Lounge | Verified Purchase
Immediate delivery thanks. Looking forward to using the product.
Product Purchased: The Beauty Lounge | Verified Purchase
Awesome prices, quick delivery time and super responsive and helpful customer service. Highly recommend
Product Purchased: The Beauty Lounge | Verified Purchase
Great service and very fast delivery. Thanks!
Product Purchased: The Beauty Lounge | Verified Purchase
Superb customer service
Product Purchased: The Beauty Lounge | Verified Purchase
Great website, easy to order and fast delivery
Product Purchased: The Beauty Lounge | Verified Purchase
Excellent communication and service, much appreciated
Product Purchased: The Beauty Lounge | Verified Purchase
Very easy to order and fast shipping time! Can’t wait to try the product x
Product Purchased: The Beauty Lounge | Verified Purchase
Great service, and super quick delivery. The email to say it had been delivered was excellent. Thanks.
Product Purchased: The Beauty Lounge | Verified Purchase
A birthday surprise that certainly didn’t arrive on time. I ordered my products for my husband’s birthday. A last minute impulse buy. The overnight delivery service was what hooked me. I specifically checked the box saying I didn’t need a signature as I knew I would t be home to sign and I wanted the present in time for his birthday. The tracking said it had arrived at the depot that evening before 6pm in Auckland, then that’s all it said, for days. I placed the order on a Wednesday and it didn’t come Thursday, Friday or Saturday. Then finally we get a card in the front door on the Monday or Tuesday requiring a signature. I was embarrassed and very disappointed . Not sure if I didn’t place the order at the appropriate time for overnight delivery, but it also didn’t need a signature.
Product Purchased: The Beauty Lounge | Verified Purchase
Hi Michelle,
Thanks for your feedback and sorry to hear about the late delivery of your parcel.
You ordered on 26 April and we dispatched it the same day on an overnight delivery service with no signature required. While we’ve done everything within our power to get your parcel to you on time, unfortunately CourierPost have let us both down by not delivering on time and for some reason requiring a signature even though we never paid them for that service which costs extra.
Had you contacted us when it was clear your order was not going to turn up on the day you expected we could have chased CourierPost up and ensured a quick solution. Unfortunately this review is the first we heard of the issue.