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BEAUTY LOUNGE SERVICE REVIEWS
Read what our customers are saying about their online shopping experience with The Beauty Lounge
Read More Service ReviewsI received the CHI volumising booster for hair as I have fine hair this product is fabulous and does exactly what it says.
- Jo Dean, 14 June 2026
Very impressed with the service and products . Thank you .
- Tricia Bell, 12 June 2026
Very impressed with the service and products . Thank you .
- Tricia Bell, 12 June 2026
Love using revitalash mascara. Doesn’t clog or wreck your natural lashes
- Jeanette Whittaker, 12 June 2026
Great deliver service, user friendly site, excellent product quality
- Jeanette Whittaker, 12 June 2026
Super fast delivery!! needed my spray tan mist refill fast and they got it here in one night! so happy thank you
- Maddie, 11 June 2026
This is the fastest delivery service I've ever had! I'm loving the georgeous product so much, the quality and selection is amazing. A lovely set. Thank you very much. Hats off to you!
- Teresa, 7 June 2026
Wow what a great business to deal with, so many brands and products to choose from, great friendly communication and the quickest delivery ever which is also free. Thankyou 😃
- Kaye Duncan, 5 June 2026
Thank you for your prompt reply to my request. Parcel delivered to my home in Invercargill within 24 hours of ordering.A great service.
- Bev Martin, 3 June 2026
Great and easy service!
- Sarah, 2 June 2026
Product Purchased: The Beauty Lounge | Verified Purchase
Quick, easy, and efficient. Took customer service to the next level by sending an email to confirm delivery and check that it had arrived.
Product Purchased: The Beauty Lounge | Verified Purchase
Immediate delivery thanks. Looking forward to using the product.
Product Purchased: The Beauty Lounge | Verified Purchase
Awesome prices, quick delivery time and super responsive and helpful customer service. Highly recommend
Product Purchased: The Beauty Lounge | Verified Purchase
Great service and very fast delivery. Thanks!
Product Purchased: The Beauty Lounge | Verified Purchase
Superb customer service
Product Purchased: The Beauty Lounge | Verified Purchase
Great website, easy to order and fast delivery
Product Purchased: The Beauty Lounge | Verified Purchase
Excellent communication and service, much appreciated
Product Purchased: The Beauty Lounge | Verified Purchase
Very easy to order and fast shipping time! Can’t wait to try the product x
Product Purchased: The Beauty Lounge | Verified Purchase
Great service, and super quick delivery. The email to say it had been delivered was excellent. Thanks.
Product Purchased: The Beauty Lounge | Verified Purchase
A birthday surprise that certainly didn’t arrive on time. I ordered my products for my husband’s birthday. A last minute impulse buy. The overnight delivery service was what hooked me. I specifically checked the box saying I didn’t need a signature as I knew I would t be home to sign and I wanted the present in time for his birthday. The tracking said it had arrived at the depot that evening before 6pm in Auckland, then that’s all it said, for days. I placed the order on a Wednesday and it didn’t come Thursday, Friday or Saturday. Then finally we get a card in the front door on the Monday or Tuesday requiring a signature. I was embarrassed and very disappointed . Not sure if I didn’t place the order at the appropriate time for overnight delivery, but it also didn’t need a signature.
Product Purchased: The Beauty Lounge | Verified Purchase
Hi Michelle,
Thanks for your feedback and sorry to hear about the late delivery of your parcel.
You ordered on 26 April and we dispatched it the same day on an overnight delivery service with no signature required. While we’ve done everything within our power to get your parcel to you on time, unfortunately CourierPost have let us both down by not delivering on time and for some reason requiring a signature even though we never paid them for that service which costs extra.
Had you contacted us when it was clear your order was not going to turn up on the day you expected we could have chased CourierPost up and ensured a quick solution. Unfortunately this review is the first we heard of the issue.