BEAUTY LOUNGE SERVICE REVIEWS
Read what our customers are saying about their online shopping experience with The Beauty Lounge
Read More Service ReviewsVery impressed. My order was dealt with promptly, notifications received and my product received in good order.
- Ann, 3 November 2026
Always fast. Always correct. Always there when I need to reorder. I've been ordering for years now.
- Alana, 20 October 2026
Ex service & packaging.Recommend to all 👍
- Ronald Hollands, 15 October 2026
Excellent service, Thank you
- Shino, 7 October 2026
Always order my shampoo and conditioner from here!
- Glo, 7 October 2026
First time customer at The Beauty Lounge! I was impressed by the free shipping and the fast overnight delivery. My item arrived promptly the following day. I ordered RefectoCil No.3 Natural Brown Tint 15ml and RefectoCil Oxidant Cream 3% 100ml. I am very impressed by the quality of the product and the results from using aftr one application. Easy to follow instructions. I will be a returning customer.
- sarah, 2 October 2026
Love their leave-in conditioner. Fast dispatch & delivery. Highly recommend The Beauty Lounge 🤩
- Shirley, 28 September 2026
Wonderful store! Erica is extremely helpful and genuinely goes out of her way to sort out any delays or issues. The item arrived exactly as described, and the whole experience was excellent. I honestly can’t recommend them enough!
- Rabia Bowen, 21 September 2026
Excellent service and appreciate the email updates on my order progress
- Ford, 17 September 2026
Love the Chi blow out spray. Quick delivery
- Barbara, 17 September 2026


Product Purchased: The Beauty Lounge | Verified Purchase
Very fast responses and delivery. Excellent service
Product Purchased: The Beauty Lounge | Verified Purchase
Product works. Customer service is 5 star & postage is really fast. Happy customer ?
Product Purchased: The Beauty Lounge | Verified Purchase
Excellent Customer Service
I bought a product from The Beauty Lounge which unfortunately I had an allergic reaction to. Obviously not their fault. I emailed querying whether I could return it and received a response almost immediately. I was able to return the item and received a full refund. The service was outstanding. It was fast, efficient and staff where incredibly helpful. Would definitely recommend using them ?
Product Purchased: The Beauty Lounge | Verified Purchase
Delivery to Australia arrived as promised, legit product, happy customer 🙂
Product Purchased: The Beauty Lounge | Verified Purchase
Unbelievably fantastic customer service! Absolutely top notch communication about everything to do with the product and delivery. So so recommend Beauty Lounge. Will do another review when I have started using the Li Lash. Thanks so much!
Product Purchased: The Beauty Lounge | Verified Purchase
Fantastic service, fantastic product
Product Purchased: The Beauty Lounge | Verified Purchase
Fantastic user friendly website, wonderful communication & super speedy delivery. ?
Product Purchased: The Beauty Lounge | Verified Purchase
Excellent communication via email delivered in 6 days to Australia. Will definitely use again
Product Purchased: The Beauty Lounge | Verified Purchase
Fast delivery coupled with excellent service post-sale and post-delivery and an amazing product equals 10 out of 10!
Product Purchased: The Beauty Lounge | Verified Purchase
Impressive and fast service/delivery