BEAUTY LOUNGE SERVICE REVIEWS
Read what our customers are saying about their online shopping experience with The Beauty Lounge
Read More Service ReviewsThe next business delivery is fabulous! I can't go for long without my mascara.
- Inger, 29 April 2026
Quick as a flash my delivery arrived, free delivery, correct product and easy to navigate website 🙂
- Penelope Bebb, 28 April 2026
Delivered on time and left in safe place
- Patricia Blair, 14 April 2026
Jojoba lip barm
- Krishan, 14 March 2026
Thank you Beauty Lounge for my order, which was initially held up but a reply to my concern of non delivery, from Erica was much appreciated!!
- Anne Donald, 11 March 2026
The usual great service 🥰
- Betty, 7 March 2026
Wow what a great service, great price (the best) and fast free delivery. I'll be back.
- Kaye Duncan, 4 March 2026
Great service. Extremely quick and great follow-up!
- Annie Freeman, 26 February 2026
Great communication via emails. Easy tracking process to follow. Quick delivery too.
- Lynda Keighley, 23 February 2026
Fast shipping and great communication
- Lj, 18 February 2026


Product Purchased: The Beauty Lounge | Verified Purchase
Very speedy service- and just before Xmas too! Looking forward to the results?
Product Purchased: The Beauty Lounge | Verified Purchase
Very fast delivery next day excellent service
Product Purchased: The Beauty Lounge | Verified Purchase
Still no good. They originally sent me the wrong colour, right size, (Dark 200ml) then offered to send the correct item with a return bag for incorrect item, but instead I got a Medium 120mls! I emailed again, and said it was still incorrect and was told, yes I told you we ran out of stock of the 200ml so sent 120ml & have refunded the difference which will take 5-7 days. There is no email to me that says this, I have searched all my emails, spam, trash, no email. The only email I got had this exact wording, is “I’ve had a word with my manager and they’ve given me the OK to go ahead and send you out the correct product and a return label” so now I have the right color, but the smaller size, and have to wait up to 7 days for the refund of the difference, Yet this isn’t showing as “out of stock” on the website, so others will no doubt go through the same thing if they buy Loving Tan Medium Mousse 200ml, you’ll get sent dark & then made to muck around getting either right product or a refund. Sorry Beauty Lounge, the first time I brought from you, was amazing, this time has been the worst. Twice sent the wrong product, a wait for a refund over the Xmas Holidays yet your still advertising this as in stock! 🙁 I appreciate the sending me the replacement out immediately, just a shame it still wasn’t the right item.
Product Purchased: The Beauty Lounge | Verified Purchase
Fantastic service from the time I placed the order to the delivery.
Great communication ?
Product Purchased: The Beauty Lounge | Verified Purchase
Great customer service. Fast delivery. Thank you. Will buy more product for you!
Merry Christmas and Happy New Year
Product Purchased: The Beauty Lounge | Verified Purchase
So fast, order arrived next day, nice easy to use website, love your work!
Product Purchased: The Beauty Lounge | Verified Purchase
Arrived very fast to australia. Will start my long lash journey tonight with revitalash.
Product Purchased: The Beauty Lounge | Verified Purchase
Super service, so fast to arrive and products are in mint condition! thanks guys!
Product Purchased: The Beauty Lounge | Verified Purchase
Quick delivery even days before Christmas!
Product Purchased: The Beauty Lounge | Verified Purchase
Fantastic service as always. Oh and the products are superb too.