BEAUTY LOUNGE SERVICE REVIEWS
Read what our customers are saying about their online shopping experience with The Beauty Lounge
Read More Service ReviewsDelivered on time and left in safe place
- Patricia Blair, 14 April 2026
Jojoba lip barm
- Krishan, 14 March 2026
Thank you Beauty Lounge for my order, which was initially held up but a reply to my concern of non delivery, from Erica was much appreciated!!
- Anne Donald, 11 March 2026
The usual great service 🥰
- Betty, 7 March 2026
Wow what a great service, great price (the best) and fast free delivery. I'll be back.
- Kaye Duncan, 4 March 2026
Great service. Extremely quick and great follow-up!
- Annie Freeman, 26 February 2026
Great communication via emails. Easy tracking process to follow. Quick delivery too.
- Lynda Keighley, 23 February 2026
Fast shipping and great communication
- Lj, 18 February 2026
Great site, fast delivery and email checking that you got your delivery. Super service 🙌
- Robyn, 2 February 2026
Purchased a few times from B.L. Great service, arrived super quick and tracking details easy to retrieve. My Hairdresser doesnt deliver to NZ so super happy you stock and ship fast. Thank you 🙏🏽
- Holly Sisson, 29 January 2026


Product Purchased: The Beauty Lounge | Verified Purchase
I ordered some products online and noticed there was an error and they had been sent to the wrong address. I contacted Beauty Lounge and they realised the error and resent the products to me asap…. Very happy with the service and the communication. Thanks Beauty Lounge.
Product Purchased: The Beauty Lounge | Verified Purchase
A beautiful service from Beauty Lounge. Will highely recommend to friends and family. Its service and customer care like this that will make me come back to Beauty Lounge. Thank you for my products😍
Product Purchased: The Beauty Lounge | Verified Purchase
Awsome website,easy to use.The Beauty Lounge stocks my facial product,very happy !
Product Purchased: The Beauty Lounge | Verified Purchase
Hi Erica
thank u so much guys I’m so happy I really needed shampoo that I can’t get from supermarket and I was so happy it was really fast I ordered it last night n it arrived in the afternoon the next day 👍👍👍highly recommended
Product Purchased: The Beauty Lounge | Verified Purchase
Kia ora Erica
Thank you for chasing up to locate the Blinc Mascara Amplified for me which arrived safely. I love how cleanly and smoothly this mascara applies – no goop, no lumps – enhances rather than contrived – and stays. Best mascara I have ever used.
Product Purchased: The Beauty Lounge | Verified Purchase
New to this site, will absolutely will use again. Fast and efficient service..Brilliant..
Product Purchased: The Beauty Lounge | Verified Purchase
We love your product. I have just taken a tube to my daughter in Oregon US so we are working on spreading the word.
Thanks so much for keeping us safe.
Product Purchased: The Beauty Lounge | Verified Purchase
The Beauty Lounge (several experiences with Erica – Kia ora) is responsive and efficient in their customer service. Erica quickly delivered to me two Eye of Horus Goddess Pencils for the eyes (purple and green) given that my preferred pencil of the last many years is now off market. My experience is that the colour is subtle, the product is creamy and supple (I apply with a fine brush rather than direct with pencil (I am an older woman) and it stays (often staying power is an issue I experience). I am wholly satisfied. Thank you Erica and I look forward to the arrival of the Blinc Mascara.
Product Purchased: The Beauty Lounge | Verified Purchase
Excellent communication and speedy delivery, thank you. Would highly recommend
Product Purchased: The Beauty Lounge | Verified Purchase
Excellent couldn’t be happier