• Free Overnight Delivery*

    Next business day delivery within NZ (non-rural) for orders placed before 2PM Mon-Fri

  • Hassle-free 365 Day Returns

    Changed your mind? Return any unopened products for a hassle-free exchange/refund

  • LEGENDARY CUSTOMER SERVICE

    We’re known for having the best customer service in the industry. 100% NZ owned & operated.

  • Contact Us

    We provide super-fast, efficient and friendly customer service via email. Just choose an option below and your enquiry will be directed to the right people.

    Customer Service Hours
    Our customer service hours are Monday – Friday, 9:00am – 5:30pm and we’ll get back to you within a couple of hours, but normally much quicker!

    Phone Support
    Rather than paying someone to wait for the phone to ring we’ve ditched phone support to reduce costs so we can provide benefits such as free delivery, super-fast shipping and competitive prices. Don’t worry, our email support is super quick and efficient. You won’t miss talking to someone – promise!

     

    Please let us know how we can help you by choosing an option below.

    Order Enquiry

    For enquiries about an order you’ve placed with us, please complete the form below and one of our friendly customer service representatives will be in touch within 2 hours during our standard business hours.

    Product or General Enquiry

    For enquiries about products or ordering online, please complete the form below and one of our friendly customer service representatives will be in touch within 2 hours during our standard business hours.

    Salon/Treatment Enquiry

    Our salon has changed

    The Beauty Lounge salon has changed names (but is still run by Hannah). We're now You Beauty!

    For all treatment information, bookings and enquiries, please visit youbeauty.co.nz

    Go to youbeauty.co.nz