We provide super-fast, efficient and friendly customer service via email. Just choose an option below and your enquiry will be directed to the right people.
Rather than paying someone to wait for the phone to ring we’ve ditched phone support to reduce costs so we can provide benefits such as free delivery, super-fast shipping and competitive prices. Don’t worry, our email support is super quick and efficient. You won’t miss talking to someone – promise!
Customer Service Hours
Our customer service hours are Monday – Friday, 9:00am – 5:30pm and we’ll get back to you within a couple of hours, but normally much quicker!
Please let us know how we can help you by choosing an option below.
Enter your order number (not your tracking number) and the email address you used to place your order below. We’ll look up the status of your order and provide tracking information.
For enquiries about products or ordering online, please complete the form below and one of our friendly customer service representatives will be in touch within 2 hours during our standard business hours.
Would you like to request a booking for a treatment? Please use our request a booking page.
firstname.lastname@example.org (or use the form below)
09 488 0498 (salon treatments only, no online store/product enquiries)
If no one is able to answer, please leave a message and a therapist will get back to you. Please note no one is available at this phone number to help with online store enquiries.
408 Lake Rd
(Lvl 2, Corner of Sanders Ave)
Please note: we do not have a showroom at our salon. Products listed on this website are not available.
Tuesday: 10am – 7pm
Wednesday: 10am – 7pm
Thursday: 10am – 7pm
Friday: 10am – 4pm
Saturday: 9am – 3pm